TERMS & CONDITIONS

These Terms & Conditions govern your use of the GRIFFYN website and purchases made from House of Griffyn. By accessing the website or placing an order, you agree to these terms.

1. Store Information

House of Griffyn
253/2 Lala Lajpat Rai Marg
Badi Choupati, Badnawar
District Dhar, Madhya Pradesh 454660
India

Email: Care@griffyn.in
Phone / WhatsApp: +91 9183831992

2. Products and Availability

We aim to present product descriptions, colours, sizing, materials and images as accurately as possible. Actual colours may vary slightly depending on screen settings and photography. Product availability may change without notice.

3. Pricing and Taxes

Prices shown on the website are in Indian Rupees unless stated otherwise. Applicable taxes, discounts and shipping charges, if any, will be shown during checkout.

4. Orders

Placing an order does not guarantee acceptance. We may cancel or limit an order in cases including payment failure, incorrect pricing, suspected fraud, stock unavailability or other operational issues. If a paid order is cancelled by us, the applicable amount will be refunded.

5. Payments

Payments are processed through secure third-party payment providers. GRIFFYN does not store complete card or banking credentials on its website.

6. Shipping and Delivery

Shipping timelines are estimates and are subject to courier availability and circumstances outside our control. Please refer to our Shipping Policy for full details.

7. Returns, Refunds and Exchanges

Returns, refunds and exchanges are governed by our Return & Refund Policy. Customers are responsible for reviewing eligibility conditions before initiating a request.

8. Order Cancellation

Orders may be cancelled within 12 hours of being placed if they have not already shipped. Please refer to our Cancellation Policy for details.

9. Intellectual Property

All website content, including brand names, logos, graphics, photography, copy and design elements, belongs to GRIFFYN or its respective licensors and may not be reproduced or used without permission.

10. Website Use

You must not misuse the website, attempt unauthorized access, introduce malicious software, interfere with website operation, or use the website for unlawful activities.

11. Third-Party Services

The website may use or link to third-party services such as payment gateways, logistics providers and social platforms. Their services may be governed by separate terms and privacy practices.

12. Limitation of Liability

To the extent permitted by applicable law, GRIFFYN will not be liable for indirect, incidental or consequential losses arising from website use, delivery delays, third-party services or misuse of products.

13. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the competent courts in Madhya Pradesh, subject to applicable consumer protection laws.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. The version published on this website will apply from the date it is posted.

15. Contact